Frequently Asked Questions
If you are looking for information about your account, need help with billing, or have a question about your finished resume, we can help! Choose a category below to see the most frequently asked questions on the topic. If you can’t find the answer you are looking for, contact Customer Support.
Account Management
Learn to create an account, reset your password, deactivate your account and more.
Billing
Have questions about your bill? Learn more here.
Professional Writing Services
Get answers to your questions about revisions, how to contact your writer and more.
Privacy & Trust
Read more about our privacy policy, our reviews, and how we ensure they are honest.
Company Reviews
Learn more about our company reviews policy.
Find a Job
Get details about creating and using Job Alerts and our Salary Calculator.
